The management board is meeting up weekly (Mondays) to cooperate about the current challenges, needs, knowledge sharing for the operation of Tiohundra. The main characteristic about the Monday meetings is that everyone is taking part in solving challenges across the different operations.
The operation managers are then sharing the information to their areas the following day, to ensure that the organization is fully aware of activities and actions happening in the company.
In addition, there is a monthly full day meeting with colleagues and managers of the organization to follow up on certain perspectives on work e.g.: economy, safety, improvement work, new assignments, occupancy etc.
New working methods
Based on the partnership and collaboration in the operation of Tiohundra, several new working methods have been developed, which both promote patient safety and increase efficiency. Many are based on the use of technical solutions, which is far from self-evident in health and care. Some of the examples of technical solutions that have been implemented to improve health services and efficiency are mentions below:
Mobile way of working with new technology
Nurse assistants in nursing homes has been equipped with Smartphones to be able to document, for example, wounds. The nurse then sent the pictures to geriatricians at the hospital for assessment.
Similarly, the district nurses at a care center were equipped with reading tablets. This way, they always have the patients' medical records available for home visits, which increases patient safety and saves precious time. This process has attracted a lot of attention and has been awarded several awards.
Cohesive medical record system
At the start of Tiohundra, eleven different record systems were identified in the municipality, which did not communicate with each other. Today there is a cohesive medical record system for both primary care and hospitals as well as psychiatry. However, there is still work to be done in this area as part of the continuous digitalization transformation, and with a focus on using the same system in social and care services, which is highly needed.
Digital drug management
To make drug management safer at care and nursing homes paper drug lists have been replaced with a digital tool, easily accessible to employees with the help of a standard tablet.